Becoming More Confident about Money: Veterinary Receptionist Essentials Online Mini Series course materials page!
Session 1: Reviewing the Revenue Journey
Part 1 : Reviewing the Revenue Journey
Part 2 : Managing Costs
Session 1 Study Notes
Session 2: Talking about Money and Fees
Part 1 : Talking about Money and Fees
Part 2 : Communication Matters
Session 2 Study Notes
Session 3: Increasing your Confidence in Money Matters
Part 1 : Increasing your Confidence and Communication Skills
Part 2 : Unexpected fees
Session 3 Study Notes
Participant Evaluation and End of Course Assessment Quiz
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