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Consultation Skills for Veterinary Nurses
Mini Series

Get all the help you need to communicate effectively with practice clients in this comprehensive, fully-guaranteed Online Mini Series™ course from CPD Solutions

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Beyond expectations, and can't believe I haven't done anything like this before! Immeasurably, this will help me in practice to have a more structured approach and feel like I am improving my methods

  • Get all the help you need to make your consults the best they can be
  • You have a whole year’s access to recorded sessions and study notes for reviewing key points
  • Superb value for money - you learn without travelling or paying for accommodation, childcare or petcare
  • Watch the recordings on your iPad, mobile, PC or tablet
  • Self-assessment quiz to ‘release’ your 8 hours CPD certification

What will I learn on this course?

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Meet the Presenter....

Alison Lambert

Alison Lambert BVSc MMRS MRCVS

After qualifying from Liverpool University, Alison worked in small animal practice for several years, before working for Hills and MARS, where her passion for the customer experience was born. As founder and Managing Director of Onswitch, Alison sees pet owners behaving less like ‘clients’ and more like ‘shoppers’.

Onswitch are Market Research Society Company partners and members of the Mystery Shoppers
Providers Association. Alison is a visiting lecturer in customer understanding at Nottingham University Vet School, and sits on the RCVS communications committee.

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Watch the recordings at a time convenient to you!

Will practice the 7 stages! It has made me aware of which areas I am weaker in, and I am looking forward to implementing changes. I expect it will significantly improve my job satisfaction, as I am a very part time vet who normally mainly consults

12 months access to recordings and course materials is included. Please note that these are webinar recordings and not live events. Full details on how to access the Mini Series will be emailed to you.

Clear structure and examples of phrases to use. I will be more confident consulting  - this will make owners and myself happier in the job

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Take advantage of the easy Online Mini Series™ and dramatically improve your consultation skills!


Just £227 +VAT*

* overseas customers outside the EU will not be charged VAT. Overseas customers in the EU; provide your VAT number and we will refund the VAT.

Price includes all 3 sessions, notes and quiz (8 hours CPD) PLUS unlimited access to recordings and all course materials for 12 months!

  • No traffic jams or accommodation hassles
  • No child or pet care to arrange
  • No rota clashes to worry about and no locum cover needed

Just great CPD and a valuable ongoing resource

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Buy with absolute confidence as your purchase is protected by our 100%, no quibble money-back guarantee

Very thorough and comprehensive courses. The course notes are a great addition too.

Need Some Help? Have A Question?

Please call us on 0151 328 0444 and we will be delighted to help.

Alternatively email Thank you.