Get all the advice you need to confidently diffuse difficult situations in this comprehensive, fully-guaranteed Online Mini Series™ course from CPD Solutions
It’s always difficult to know how to handle such situations and this course gives reassurance that it’s ok to explain and not avoid.
The series has given me a much better understanding and insight in dealing with clients and colleagues, especially in stressful situations. It will help me relate more professionally with clients, their companion animals and my colleagues. I will better able to cope as I now have good advice for self-care
Developing a Compassionate Understanding of Human Emotions
Compassionate Responding to Client Difficulties
Body Language, Compassionate Communication Skills and Self-Care
Dr Sue Dawson is a psychologist specialised in the study of pet-people attachments. Sue is currently working a clinical internship with NHS Lancashire Care and has a busy private therapy practice. Sue was awarded a research fellowship by Manchester Metropolitan University to investigate human grief reactions in relation to veterinary euthanasia, she completed this research in 2007 identifying the concept of responsibility grief. Sue worked for The Blue Cross for 2 years and with The RSPCA for 13 years including overseas in post-war Bosnia. She has lectured widely about pet bereavement throughout the world including BSAVA and World Congress, BVNA Congress and in Japan, The USA and Canada, The Netherlands and Vienna. She is currently investigating suicidal ideation and psychological distress in the veterinary profession and acts as consultant to several animal welfare charities.
This course will help me with future interactions with clients, has given me a better understanding of how to read emotions and will help me to deal with difficult situations in practice with both clients and collegues.
All the sessions are now available as recordings and you have access to them for a full 12 months after purchase. So buy now and take advantage of this fully flexible online CPD format.
Buy with absolute confidence as your purchase is protected by our 100%, no quibble money-back guarantee
Very thorough and comprehensive courses. The course notes are a great addition too.
Please call us on:
0151 328 0444Alternatively email
webinarclub@cpd-solutions.comWe will be delighted to help. Thank you!